SECURE HOSPITALITY Our cancellation conditions

Welcome to the Hotel Arlberg 

From 8th December 2022 on we will open our doors again and look forward to welcoming you. 

  • Your room will be disinfected before your arrival and afterwards during the daily cleaning.
  • All public areas are disinfected daily.
  • Disinfectant dispencers at all important points in the hotel.
  • In the dining room your table is reserved for you for the duration of your stay. The prescribed distances to the neighboring table have to be respected. 
  • Disinfectants and, on request, disposable gloves are available at the buffet. 
  • The maximum number of people in the wellness area and the opening times will be adjusted .
  • Furthermore, we are in constant contact with the authorities in order to implement all rules and regulations promptly.

We look forward to hearing from you and welcoming you to our place next winter.

Stay healthy
Your Ennemoser family and employees


  • Up to 31 days before arrival: free cancellation
  • 30 to 15 days before arrival: we charge 30 % of the total amount
  • 14 to 7 days before arrival: we charge 70 % of the total amount 
  • 6 to 0 days before arrival: we charge 90 % of the total amount


  • In case of late arrival and / or early departure, the booked stay will be charged. 
  • We strongly recommend that you take out travel cancellation insurance. 
    See www.europä
  • New: In spite of the pandemic status, the European travel insurance will have insurance cover if you suffer from Covid-19!
    Details on this courtesy can be found here.
  • These cancellation conditions are based on the "General Terms and Conditions for the Hotel Industry" (AGBH)


Everything about your stay with us

  • Arrival / departure: Your room is available from 2 p.m.
  • We ask that you vacate your room by 10:30 a.m. at the latest
  • Local tax: The local tax of € 3.00 per person per day is, not included in the price / package!
  • Reservation: In order to fix your reservation, a deposit of 30 % of the total amount is required.
  • Free private parking at the hotel
  • Dogs: € 15 per day (without food). They are not allowed to come into the dining room and wellness area.